Question 1

How do I know if the size that I ordered is the right size for me?

Accepted Answer

There is a size chart in the description of each product that will guide you with the measurements, please check for each item before purchase.

Question 2

Can I track my order?

Accepted Answer

Yes, every order has a tracking number, which you receive in an email after your purchase. In the email there is also a link with more information where you can track your orde

Question 3

Do you ship to my country?

Accepted Answer

Yes! We ship worldwide. If we have difficulties to ship to your country, we inform you on time and issue a full refund.

Question 4

What payment methods do you accept?

Accepted Answer

Paypal Express Checkout, Paypal, Credit and Debit Cards.

Question 5

Can I purchase an item if I don't have a Paypal account?

Accepted Answer

You can checkout in the shop using your credit/debit card information without need to have a Paypal account, or you can use the standard Credit and Debit Card payment option.

Question 6

Can I pay with Western Union™ and Bank transfer:

Accepted Answer

Unfortunately not, our payment options are Paypal Express Checkout, Paypal, Credit and Debit Cards.

Question 7

Why should I provide my phone number?

Accepted Answer

Providing the a valid phone number of yours is mandatory, because the courier company will use it to contact you, if there are any problems or difficulties with the shipping or unsuccessful delivery attempts.

Question 8

How can I contact you directly with any queries?

Accepted Answer

Please, email us at vodawotah@gmail.com with any questions. We will respond you as soon as possible.

Question 9

Is it safe to shop online?

Accepted Answer

Yes, we have the resources that guarantee the security of your purchases.

Question 10

Are out-of-stock items restocked?

Accepted Answer

We don’t make restocks of any collection, but if we do, we announce it with a newsletter, through all our profiles in the social media and in our page.

Question 11

Will I receive the same product that I see in the photo?

Accepted Answer

Yes, except in the case of products which are handcrafted in which there may be slight differences in the final product.

Question 12

Is it possible to receive periodic information via email about The Grifters latest new products, offers and news?

Accepted Answer

Yes, by simply subscribing to our newsletter.

Question 13

How can I be sure that I've made my purchase correctly?

Accepted Answer

Once you have paid your order, you will receive a confirmation email. If you do not receive an email, please contact our customer service at vodawotah@gmail.com

Frequently asked questions